Privacy Policy

Introduction

Marietta Drapery & Window Coverings Co. Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact form on our website
• Request a consultation or quote
• Schedule an appointment
• Communicate with us via phone, email, or in person
• Make a purchase or engage our services

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Property address for installation services
• Window measurements and project specifications
• Design preferences and product selections
• Payment information for transactions

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on pages
• Referring website addresses
• Device information

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and fulfill orders and service requests
• Communicate with you about orders, services, and promotions
• Send appointment reminders and service updates
• Respond to inquiries and provide customer support
• Analyze website usage to improve user experience
• Comply with legal obligations

Who Has Access to Your Data

Access to your personal information is limited to employees, contractors, and service providers who need it to perform their job functions. Specifically:

• Customer Service Team: To respond to inquiries and manage service requests
• Sales Consultants: To provide quotes and consultations
• Installation Technicians: To perform on-site services
• Administrative Staff: To process orders and payments

Our employees and contractors are bound by confidentiality agreements and are prohibited from using your information for unauthorized purposes.

Third-Party Sharing

We may share your information with third parties in the following circumstances:

• Service Providers: Companies that assist us in operating our business (e.g., payment processors, email services, website hosting)
• Product Suppliers: When necessary to fulfill your order with manufacturers or distributors
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period may vary depending on the context and our legal obligations.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-Out: Opt out of marketing communications
• Portability: Request transfer of your data to another service provider

To exercise these rights, please contact us using the information provided below.

How to Request Data Deletion

To request deletion of your personal information, please:

• Email us at info@mariettadraperyandwindowcoveringsco.us with "Data Deletion Request" in the subject line
• Call us at +1 (940) 347-7265
• Send a written request to our address listed below

We will process your request within 30 days and confirm deletion of your data, subject to any legal retention requirements.

Children's Privacy

Our services are not directed to children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us: